Privacy Policy

1. Information We May Collect

When you visit our website, contact us, or arrange a massage service, we may receive certain information from you, including:

• Personal Details: Information such as your name, email address, phone number, villa or hotel location, and other details you voluntarily provide when making an inquiry or booking.
• Website Usage Data: We may also collect technical information about your visit, such as your IP address, browser type, device information, pages viewed, and how you interact with our website.

2. How We Use Your Information

The information we collect is primarily used to provide, manage, and improve our services. We may use your information to:

• Arrange, confirm, and manage your massage bookings.
• Communicate with you regarding appointments, service updates, or booking changes.
• Provide information about special offers, promotions, or services that may be relevant to you.
• Improve the functionality, performance, and overall experience of our website.
• Better understand how visitors use our website and services.

3. Protecting Your Personal Information

We take reasonable measures to keep your personal information safe. Appropriate technical and organizational safeguards may be used to reduce the risk of unauthorized access, misuse, disclosure, alteration, or loss of your information.

Access to personal information is limited to individuals or service providers who need it for legitimate business purposes.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality and understand visitor activity.

Cookies are small data files stored on your browser or device. They may help us remember preferences, analyze website traffic, and understand how visitors interact with our pages.

You can choose to disable or restrict cookies through your browser settings. However, some website features may not function as intended if cookies are disabled.

5. Sharing Your Information

Divine Massage Bali does not sell, rent, or trade your personal information to third parties.

We may share limited information with trusted service providers when necessary to operate our website, communicate with customers, process bookings, or support our services.

We may also disclose information when required by applicable law, regulation, legal process, or when reasonably necessary to protect our rights, customers, therapists, or business.

6. Your Personal Data Rights

You may request access to the personal information we hold about you. You may also ask us to update, correct, or delete your information where applicable.

If you would like to make a privacy-related request, please contact Divine Massage Bali through WhatsApp.

We will make reasonable efforts to respond to legitimate requests regarding your personal information.

7. Updates to This Privacy Policy

We may revise this Privacy Policy occasionally to reflect changes to our services, website practices, technology, or operational requirements.

Any updated version will be published on this page. We recommend reviewing this Privacy Policy periodically so you remain informed about how your information is handled.

8. Professional Conduct & Mutual Respect

Divine Massage Bali provides professional massage and wellness services only.

Our therapists must always be treated with dignity and respect. Requests for inappropriate or non-professional services, harassment, disrespectful behavior, or any form of misconduct are strictly prohibited.

If professional boundaries are violated, our therapist has the right to immediately end the session and leave the premises. In such circumstances, the payment for the booking will not be refunded.

By booking a service with Divine Massage Bali, clients are expected to respect these professional standards and help maintain a safe and respectful environment for everyone involved.